Wood To Home is committed to protecting your personal information in accordance with the General Data Protection Regulation (EU 2016/679) and the French Data Protection Act (Loi Informatique et Libertés).
Data Controller
Wood To Home
14 Rue de la Fontaine Bouvotte, 10190 Neuville-sur-Vanne, France
Email: contact@woodtohome.com
Information We Collect
- Identity Data: name, surname, postal address, phone number, email.
- Transaction Data: order details, billing and shipping information.
- Technical Data: IP address, browser type, device, connection logs.
- Marketing Data: your consent to receive newsletters or promotions.
Purpose of Data Collection
We collect and process data to:
- Manage orders, payments, and deliveries.
- Provide customer support and handle inquiries.
- Send marketing communications with your explicit consent.
- Prevent fraud and comply with legal obligations.
- Improve website performance and user experience.
Legal Basis for Processing
Processing is based on:
- The performance of a sales contract (Article 6(1)(b) GDPR).
- Legal obligations (Article 6(1)(c) GDPR).
- Your consent (Article 6(1)(a) GDPR) for marketing communications.
Data Retention
Your data is retained for the duration necessary to fulfill its purpose:
- Customer data: 5 years after last transaction.
- Billing data: 10 years (as required by French law).
- Marketing data: until consent withdrawal.
Data Security
Wood To Home implements organizational and technical measures (SSL encryption, access restrictions, data anonymization) to ensure the confidentiality and integrity of your personal data.
Your Rights
You have the right to:
- Access your data (Art. 15 GDPR)
- Rectify incorrect data (Art. 16 GDPR)
- Erase data (“Right to be Forgotten”, Art. 17 GDPR)
- Restrict or object to processing (Art. 18–21 GDPR)
- Port your data (Art. 20 GDPR)
To exercise your rights, email: contact@woodtohome.com.
You may also contact the French Data Protection Authority (CNIL) via www.cnil.fr.